Shipping Policy
Last updated: October 2026
Processing Time
Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information as soon as your order ships.
Delivery Times (Canada)
- Flopping Fish Cat Toy: 7–15 business days
- Cozy Calming Dog Bed: 4–7 business days
These are estimated delivery times. Delivery may occasionally take longer during holidays or due to customs delays.
Where We Ship From
Our products ship from our international warehouse partners. Tracking is provided for every order so you can follow your package from our warehouse to your door.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — watch our homepage for details.
Delivery Addresses
Please double-check your shipping address at checkout. We cannot redirect packages once they have shipped. If your package is returned to us due to an incorrect address, we will contact you to arrange reshipment (additional shipping fees may apply).
Questions
Contact us at tanier2nd@gmail.com with your order number and we will help.